This privacy policy sets out how the Tenterden and District Chamber of Commerce Limited (TDCC) uses and protects any information that you give us when you enrol as a member or use our website.

This current policy has been developed in line with the Data Protection Act 2018, the General Data Protection Regulation 2018, and the Privacy and Electronic Communications Regulations 2003 (PECR).

We collect basic information when you enquire about membership or enrol as a member. This is used to provide you with information about our services or news in the future. We also collect contact names, emails and telephone numbers.

We may change this policy on occasions by updating this page to keep up-to-date with European Union (EU) and United Kingdom (UK) privacy regulations. Although the UK is no longer a member of the EU, any Chamber dealings with its member organisations must adhere to its data protection regulations. You should check this page from time-to-time to ensure that you are happy with any changes.

The lawful basis on which we use this Information

The condition for processing under the GDPR is:

Article 6

1. Processing shall be lawful only if and to the extent that at least one of the following applies:

(c) Processing is necessary for compliance with a legal obligation to which the controller is subject.

Article 9

1. Processing of personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, and the processing of genetic data, biometric data for the purpose of uniquely identifying a natural person, data concerning health or data concerning a natural person’s sex life or sexual orientation shall be prohibited.

2. Paragraph 1 shall not apply if one of the following applies:

(j) Processing is necessary for archiving purposes in the public interest, scientific or historical research purposes or statistical purposes in accordance with Article 89(1) based on Union or Member State law which shall be proportionate to the aim pursued, respect the essence of the right to data protection and provide for suitable and specific measures to safeguard the fundamental rights and the interests of the data subject.

What data we collect

We collect basic personal information in order to do business, such as:

Your name and company name and the names of any other relevant contacts that you provide us

Contact information including email addresses and telephone numbers

Geographic information such as business address and postcode

Business information such as line of business and associated business names

We need this information to help us, for example:

To provide and improve our products and services

To provide emails and newsletters and other communications about:

Chamber activities, meetings, seminars, presentations and excursions

Specific member activities of wider interest

Items of interest regarding Tenterden and its surrounding areas from a business perspective

To circulate items of interest from third parties of a general or specific nature to provide advice about, for example:

Business support during economically difficult times

Grants

Legislative changes

Seminars, webinars and consultancy to provide up-to-date awareness

From time to time, we may also use your information to contact you for feedback regarding Chamber activities and improvements / changes that you would like to see

We collect personal data on the basis of legitimate interest, where personal data is used in ways that you would reasonably expect to support your membership, do business and inform you of our services. This means we always seek a happy balance between our business interests and the best interests of the members we are here to help.

You have the right to object to us processing your data, for example for direct marketing purposes. We will specifically ask for your consent to opt-in with regard to such processing.

Your Rights Under GDPR:

The right to access – You have the right to request copies of your personal data. We may charge a small fee for this service.

The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete any information you believe is incomplete.

The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions

The right to object to processing – You have the right to object to us processing your personal data, under certain conditions

The right to data portability – You have the right to request that we transfer the data that we have collected to another organisation, or directly to you, under certain conditions

We have the right to refuse to respond or charge a reasonable fee for requests which are unfounded, excessive or repetitive and will let you know where this is the case.

We aim to ensure that personal data is accurate and up-to-date. Should you spot an error, please let us know and we’ll put it right.

We’re committed to ensuring that your information is secure. To prevent unauthorised access or disclosure, we have put in place physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Personal data is seen by TDCC committee members. It is used in the normal running of the organisation to manage membership or provide marketing news, for example.

We do not sell or provide the personal data we collect to external organisations.

We only share personal data with contractors or external organisations when this is necessary to administer your membership. For example, so that marketing materials can be printed by our selected printers, featuring your name and contact details. When we work with external specialists and have a need to share personal data, they are partners we trust, and we refer to their Data Protection credentials, generally through contractual terms.

TDCC does not keep your personal information for longer than necessary for our business purposes or for legal requirements. We do keep your contact information for a reasonable time in order to be able to provide a good service.

In general, we collect, use and store data at the premises of Committee members. To ensure the security of data we use reputable platforms and check their Data Protection credentials, and wherever practical data is encrypted to prevent unauthorised access to it. When dealing with third-party processors, we attempt to ensure that we do business only with those that retain personal data strictly within the UK and European Economic Area (EEA).

If you have any questions about our privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: enquiries@tenterdenchamber.org

Or write to:

The Data Controller
Tenterden and District Chamber of Commerce
82 High Street
Tenterden
TN30 6JG

Should you wish to report a complaint, or if you feel that we have not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.

Number: 0303 123 1113

Address:

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF